Privacy Policy

This Privacy Policy describes how Shri Kantha Jilla Modi Samaj and its affiliates (collectively "SKJMS", "we", "our", "us") collect, use, share, protect or otherwise process your information and personal data through our website https://www.skjms.org (the "Platform").

You may browse certain sections of the Platform without registering with us. We do not offer any product or service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product or service offered on the Platform, you expressly agree to be bound by this Privacy Policy, the Terms of Use and the applicable service or product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

We collect your personal data when you use our Platform or services, or otherwise interact with us during the course of our relationship, and related information provided from time to time. Some of the information we may collect includes, but is not limited to:

• Personal data provided during sign-up or registration, or while using the Platform, such as name, date of birth, address, telephone or mobile number, and email ID;
• Any information shared as proof of identity or address, and family member details submitted for the community census;
• With your consent, sensitive personal data such as payment instrument information collected by our payment partner to process a transaction, in accordance with applicable law.

You always have the option not to provide information by choosing not to use a particular service or feature on the Platform. We may track your behaviour, preferences and other information that you choose to provide on the Platform; this information is compiled and analysed on an aggregated basis.

If you receive an email or a call from a person or association claiming to be SKJMS and seeking any personal data such as a debit or credit card PIN, net-banking or mobile-banking password, please never provide such information. If you have already revealed such information, report it immediately to an appropriate law-enforcement agency.

We use personal data to provide the services you request. To the extent we use your personal data to communicate with you about community matters, we will provide you the ability to opt out of such communications. We use your personal data to:

• Maintain the SKJMS community member directory and census;
• Process registrations and payments made through the Platform;
• Enhance your experience and resolve disputes or troubleshoot problems;
• Inform you about community notices, events, offers and updates;
• Detect and protect against error, fraud and other criminal activity;
• Enforce our terms and conditions and conduct research, analysis and surveys.

You understand that your access to certain products or services may be affected if the necessary permission is not provided to us.

We may share your personal data internally within our group entities and affiliates to provide you access to the services offered by them. We may disclose personal data to third parties such as business partners and third-party service providers, including payment gateways and other payment options selected by you. These disclosures may be required for us to provide you access to our services, to comply with our legal obligations, to enforce our user agreement, to facilitate our communication activities, and to prevent, detect, mitigate and investigate fraudulent or illegal activities related to our services.

We may disclose personal and sensitive personal data to government agencies or other authorised law-enforcement agencies if required to do so by law, or in the good-faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders or other legal process; to enforce our Terms of Use or Privacy Policy; to respond to claims that content violates the rights of a third party; or to protect the rights, property or personal safety of our users or the general public.

To protect your personal data from unauthorised access or disclosure, loss or misuse, we adopt reasonable security practices and procedures. Once your information is in our possession, or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server.

However, the transmission of information over the internet is not completely secure for reasons beyond our control. By using the Platform, users accept the security implications of data transmission over the internet, which cannot always be guaranteed as completely secure; therefore, certain inherent risks remain. Users are responsible for ensuring the protection of login and password records for their account.

You may request deletion of your account by writing to us at the contact information provided below. This action would result in you losing all information related to your account. In the event of any pending grievance, claim or service, we may refuse or delay deletion of the account.

We retain your personal data for a period no longer than is required for the purpose for which it was collected, or as required under any applicable law. We may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes, including community record-keeping.

You may access, rectify and update your personal data directly through the functionalities provided on the Platform, by logging in to your profile.

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and other processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

While providing your personal data over the Platform, you consent to us (including our affiliates, technology partners and other third parties) contacting you through SMS, instant-messaging apps, call and/or email for the purposes specified in this Privacy Policy.

You may withdraw consent already provided by writing to the Grievance Officer at the contact information provided below, mentioning "Withdrawal of consent for processing personal data" in the subject line. We may verify such requests before acting on them. Your withdrawal of consent will not be retrospective. In the event you withdraw consent, we reserve the right to restrict or deny the provision of services for which we consider such information necessary.

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may notify you about significant changes to the Privacy Policy in the manner required under applicable laws.

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:

• Name / Office: The Secretary, Shri Kantha Jilla Modi Samaj
• Designation: Grievance Officer
• Address: Shri Modheshwari Sankul, Pethapur, Gandhinagar, Gujarat — 382610
• Email: info@skjms.org
• Phone: +91 94291 56676
• Time: Monday–Friday, 10:00–18:00 IST